I’m usually quite patient when it comes to seeing people trained for new jobs. It’s fully understandable that the new hires need to be put out in the main part of the job to truly be trained.
Still, sometimes it can be a tad frustrating when you are on the other side of things.
A few weeks ago, I went to the post office to check my PO Box. Understand this – I know if there’s a small line at the post office that it could be a few minutes. That’s just how it is. I don’t worry about it. But there are times it seems kind of silly.
This was one of them.
In my PO Box was a slip that I had a package to grab. Usually, it’s pretty quick because they know who I am, so if there’s a small line, one of the others might grab it, scan it and hand it to me. Alas, this day wasn’t going to be like that as I had to sign for said package.
When looking at the big scheme of things, this wasn’t a super big deal. After all, it was just 15 minutes …
Wait, 15 minutes? I was third in line. Let that sit in for a bit.
See, I’m not upset with the workers – or even the one being trained. Nope, this is about people going to the window and their lack of consideration for those behind them. When I left – and it took me all of 45 seconds to get everything I was getting – there was probably 7-8 people behind me
OK, so the first lady is already at the counter when I get into line. I don’t know what’s she’s doing, but she’s taking a while.
At the end, she then says “Oh, I need two books of stamps.”
Alas, she didn’t like most of what there was to choose from. So she had the poor lady repeat what designs they had a second time.
After deciding, it takes her a bit to use the card machine. Then, when she’s done, instead of moving to the side to allow the next person to do what they have to do, she decided it was time for some work training.
This lady explained how a keyboard works, saying if the person uses the number pad it could help her speed things up instead of using the numbers at the top. See, when she has done certain things like this, it has helped immensely. It’s a tip not many people seem to know, she explains
She finally left, probably satisified she’s helped the post office world.
The next person was rather quick, but the third person …
Well, see, she came to get a couple of priority mail boxes. The smaller ones. But, when she brought them up, they weren’t sealed. They were just loose with the items in there. No tape. Nothing. So the post office people actually sealed it for the lady – tape and all.
It truly blows my mind what people expect others to do.
Look, if you are going to mail something, package it yourself. Even if you do it there, ask them if you can borrow their tape so you can seal it. It shouldn’t ever be the job of a desk person at the post office to do your work.
The best part is that the item in the one package didn’t really fit, but they taped it up to fit.
Now look, was the service slower than normal? Yes. The trainee was having some issues and that makes things harder. But the other things were way worse. When I finally got to the front, I got my box and left. Such a long wait for that quick of a thing to do.
Again, in the big picture, it’s only 15 minutes. But it’s the point of things. Remember there are people waiting way behind me who probably want to get home, too. Be considerate.
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